About

We built the inbox we wished existed

Widdy started as a frustration. Support teams were losing conversations across five different apps, missing messages, and burning hours on context-switching. We built the tool we wanted — one inbox, every channel, real-time.

Our mission
“Make it impossible for a business to lose a customer conversation — regardless of which channel they chose to reach out on.”

What we believe in

Customer-first by design

Every feature exists because a real support team asked for it. We build for operators, not for demo slides.

Speed is a feature

Real-time delivery, instant assignment, zero loading states where we can help it. Slow support loses customers.

No lock-in

Connect your own WhatsApp Business, your own Meta app, your own Twilio. Your data stays yours.

Reliability over hype

We obsess over uptime and correctness. Webhooks fire, messages land, the queue doesn't drop.

Channels we support today

WhatsApp BusinessFacebook MessengerInstagram DirectTelegramSMS (Twilio)Email (Resend)

More channels on the roadmap — request yours via the contact page.

Come build with us

Have questions, feedback, or ideas? We'd genuinely love to hear from you.