Inbox
One inbox. Every channel.
Stop juggling tabs. WhatsApp, Messenger, Instagram, Telegram, SMS, and email all flow into a single real-time inbox your whole team shares.
- ✓Real-time delivery via webhooks
- ✓Automatic contact & conversation creation
- ✓Conversations re-open when a customer replies
- ✓Inbound media: images, files, voice
Team
Built for collaboration.
Assign conversations, leave internal notes your customers never see, and watch activity live — all without leaving Widdy.
- ✓Manual & auto-assignment rules
- ✓Internal notes on any conversation
- ✓Live presence & online status
- ✓Roles: owner, admin, agent
📌 @sara — take this one, it's a VIP 👀
On it! 💪
Automation
Flows that work for you.
Build keyword triggers, multi-step drip sequences, and conditional branching — visually, without code. Connect Shopify and Stripe for cart recovery and payments.
- ✓Visual drag-and-drop builder
- ✓Keyword triggers & pattern matching
- ✓Delay nodes & scheduled sends
- ✓Shopify abandoned-cart automation
PROMO50
🎉 Here's your code: WIDDY50 — auto-sent by your flow
AI
An AI agent that actually helps.
Train Widdy's AI on your FAQs, docs, and business details. It auto-responds to routine questions so your agents focus on conversations that need a human.
- ✓Custom knowledge base (FAQs + docs)
- ✓Sentiment analysis on every message
- ✓Handoff detection — escalates when needed
- ✓Only replies to unassigned conversations
Broadcasts
Campaigns that reach everyone.
Send rich-text broadcasts to your whole audience or a targeted segment across any connected channel — with variable substitution and delivery tracking.
- ✓Rich-text editor with variables
- ✓Audience estimation before sending
- ✓Per-contact delivery tracking
- ✓Schedule or send immediately
📢 New drop is live! Early access for the next 2 hours →
on my way 🏃